When you have a business you want to always make sure that your customers have a good experience whether it be through something they bought or a service you provided. This is important not only because you want them to return, but because you want them to relate their experience with others.

The trouble is that a lot of people get stuck with information overload and though they remember the good service they may not remember where it exactly took place. That is where little promotional reminders like promotional pens etc. come into play. These items are relatively cheap, serve as constant reminders and are worth their weight in gold.